the service areas of the Public Administration services there are long queues,
resulting in dissatisfaction of citizens. Government agencies are increasingly
concerned to improve the service they provide to citizens, in order to improve
their service experience. On the other hand, there has been a great evolution
in technological and service systems so that the expectations of citizens is
that government agencies follow this evolution.
With our queue managements system, you can intelligently manage the queues
at any point of customer interaction, reinforcing a customer-centric approach
while improving service efficiency.
other hand, a well-managed satisfaction survey system benefits the public
administration, to the extent that the data collected generate an opportunity
to learn and build a strong culture turned to service excellence. Our digital
touch screen kiosks are the ideal solution for key local areas, giving the
opportunity to the citizens to provide feedback.